Incomplete baskets will be saved and able to be accessed when you next visit the website. This does depend on your computer set up though and whether you have cookies enabled.

Most (around 90%)orders ship from our UK distribution centre, some Custom made items do come from out side of the uk?

• Shop Now for Quick Delivery on Small Items Within 4-5 Days!
• Upgrade Your Home with Large Items Delivered in Just 7-10 Days.
• Personalise Your Space with Customized Items - Allow 10 Days for Delivery.

Once your parcel has been despatched from our warehouse, you will receive an order despatch email. You can find out which service will be used to deliver your order and your tracking details in your order despatch email.

If you login to your account, the status of your order will be displayed within your order History. Your order will be marked ‘Incomplete’ until it is despatched by our warehouse. Once despatched, the status will change to ‘Complete’. All orders leave on a next day service and so should be delivered the next working day after leaving our warehouse. Our courier will have communicated your delivery details and tracking reference via email.

Next Day orders are delivered by Evri or dhl standerd orders will vary. Orders can be tracked and diverted to your chosen safe place or a neighbour.
You can also track & divert your parcel using the courier website or mobile app.

In the event that an incorrect item has been delivered to you, please contact us and have your order number handy.